At Integratech we specialise in offering the very best IT services to our customers. From hardware, to software, telephone systems and IT support, we cover everything your business will need in terms of IT. We thrive ourselves on being the best at what we do and would like you to benefit from this. We have come up with 7 reasons why we are best at what we do:
1. We put our customers first. Our sales team take a consultative approach to see what is best for your business rather than think about what solutions are most profitable to us. We believe being completely honest and trustworthy will enable us to build up the best relationships with our customers and a recent independent survey of our clients conducted on behalf of Microsoft UK proves this, 100% of customers would recommend us, and 100% of customers would re-purchase from us.
2. Our technical team are experts in their field. We have a wide range of skill sets ranging from network infrastructure to Sage, SAP, Microsoft Dynamics CRM, Avaya Phone Systems, VMware and a whole host of other skill sets. This means more often than not we can deliver a complete upgrade without involving or incurring costs from third parties. A selection of our extensive qualifications include:
3. We’re partners, not suppliers. We want to work with you in a long term partnership to build your business, not just sell you the latest shiny piece of hardware. Our suppliers recognise the level of service we deliver and have awarded us as partners. This entails various levels of certifications in the manufacturers’ products. We are Microsoft Gold infrastructure partners- Microsoft has confirmed us at one of their top 10 SME partners in our area, out of 2462 businesses.
4. We speak plain English. We know that you may not know or care about every technical acronym in the book, so we’ll always use plain English to explain what we mean. We know the value in explaining every detail in a way our customers will understand. Many IT companies have a bad habit of using higly technical wording that their clients may not fully grasp, leaving them feeling like they are listening to a foreign language!
5. We embrace new technologies. We’re always looking at new technologies to see if they can offer good solutions for our customers. Although technology changes at an ever increasing pace, we’ll only recommend solutions that will bring real benefit to your business.
6. We’re up front about costs. You’ll never get any hidden charges with us. Most of our standard contracts are monthly. We understand that you need to know you can trust us with your IT, so with our monthly contracts you can try us out for a few months and can cancel at any time.
7. We are ahead of the competition. Integratech can proactively monitor your systems to detect impending issues and rectify them before they impact on your business. Not many other IT businesses offer this kind of support and usually just wait until there is problem and then fix it. Actively monitoring your systems ensures any issues will be sorted out before they have a major impact on your business. This can help improve productivity and reduce costs.